If you'd like formal confirmation that your data has been permanently deleted from the Rembrand platform, you can request a Certificate of Data Destruction by following these simple steps.
Step 1: Contact Us
Send an email to [email protected] with the subject line: Certificate of Data Destruction Request
. In the body of the email, please include:
Your name and organization
The account or project the data is associated with
What type of data should be deleted (e.g., video project, brand assets)
Relevant date ranges, if applicable
Step 2: Verification
Our team will review your request and may follow up to verify your identity or confirm the data you want deleted.
Step 3: Deletion and Certificate Issuance
Once verified, we will:
Permanently delete the specified data from all systems, including backups
Issue a formal Certificate of Data Destruction, which includes:
A description of the deleted data
Date of deletion
Confirmation that it is no longer recoverable
Signature from an authorized Rembrand team member
Step 4: Timeline
You will typically receive your certificate within 30 days of a verified request.
Need Help?
For questions about the process, email [email protected] and we'll be happy to assist.