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FAQs

Spaceback supportsInstagramFacebookLinkedinPinterestTwitterTikTok

Which Social Networks does Spaceback support?

We recommend the standard IAB ad sizes to maximize the availability of inventory, though technically Spaceback supports any ad size. The mos

Which ad sizes does Spaceback support?

Spaceback maintains an automatic metadata sync between the social post and display unit. This means that views, likes, comments, pins, follo

What connection does Spaceback maintain between social and display units?

There are two limiting factors in regards to video size: 1) length in time & 2) file size. Currently, Spaceback can support any length of ti

Is there a maximum video limit with Spaceback?

When trying to import a post and running into an issue, the most common reasons are:Accidentally selecting the incorrect Social Network from

I got an error when trying to import a post, what do I do?

Consumers see the unit as a social post-in-the-wild and can choose how they want to interact with it. They can choose either to engage with

How does the user interact with the unit?

All Spaceback needs is a publicly accessible post URL to make both the creation and dynamic syncing as easy and efficient as possible. Organ

Does the social post need to be organic or can it be a social ad (dark post)?

No. Spaceback does not buy media.Spaceback is open market compatible and exchange agnostic. The Spaceback platform is purpose-built to suppo

Does Spaceback also buy media?

General Information

Editing your organization avatar is easy. Find the settings next to your organization name in the main area and select it. From within this

How do I edit the avatar associated with my organization?

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